When the words ‘debt collector’ are bandied about, most people
will have an image of burly men kicking a door down and walking out with a
television. While consumer debt collectors may indeed gain access to premises
and repossess items that are equal to the value of an incurred debt, the
process of B2B debt collection is entirely different.
The main difference between consumer debt collection and the recovery of debt from one business to another is the focus on amicability. It may be that, in spite of the debt, the businesses have a vested interest in each other. It may be that the debtor is a valued client of the other company. It may be that the businesses want to continue to work together in the future. Whatever the scenario, business to business debt collection is conducted professionally, politely and with the minimum of fuss, so that both parties may work together again, should they want to.
Hiring a Debt Collection Agency (DCA) does help to put some distance between the creditor and the debtor. By bringing a third party into the equation, the process is depersonalized, minimizing any feelings of antagonism between the two businesses. DCAs usually begin the process with written correspondence, either by email or letter. If these do not prompt any action, the DCA may continue to issue reminders through polite phone contact. A good DCA will know that it is important to keep the channels of communication open between both parties, whatever the medium.
Choosing the right DCA through ComparetheDCA.com can make the difference between leaving your debtor with a bad taste in their mouth or quickly resolving your financial problem and looking forward to doing business together again.
No comments:
Post a Comment